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Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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Licensed users key?


Dirty Harris

Question

I am a complete novice on this computer jive and lingo. Just ordered up your BYEOS and am awaiting the "USERS KEY" could you enlighten me as to what I can expect in the mail, and it's properties. Also, I understand it's almost a felony to loose it. Is it transferable to a flash-drive as a storage and protection against loss. Sorry for being so ignorant on the subject. I am more at home behind the telescope eye piece than in front of a computer, forgive me.

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I am a complete novice on this computer jive and lingo. Just ordered up your BYEOS and am awaiting the "USERS KEY" could you enlighten me as to what I can expect in the mail, and it's properties. Also, I understand it's almost a felony to loose it. Is it transferable to a flash-drive as a storage and protection against loss. Sorry for being so ignorant on the subject. I am more at home behind the telescope eye piece than in front of a computer, forgive me.

 

Hi there,

 

I have no pending keys, all purchased keys have been sent.

 

You should have gotten an email sent to your PayPal registered email address you used to purchase BackyardEOS.  That email contains your software key.

 

Please check in your SPAM folder, it could be in there.

 

If not, please send me a direct email at support@binaryrivers.com and I will personally take care of it.

 

Regards,

 

 

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