File format not supported

[RedCAt721]

 Hi, I tried out my new Nikon D5600 last night with BYNikon. My images loaded fine in BYNikon but when I checked my pictures folder (windows 10) I have the individual folders but no images. When I click on a folder I get a message " It looks like we don't support this file format". I am shooting in RAW.

I was using my D750 before I had the D5600 & did not have this problem. I double checked by test shooting with the D750 & images do appear as they should in my Backyard Nikon pictures folder.

Any suggestions? Thanks........Al.

Also.......If I take an image with preview button I do have a JPEG image in the picture folder. In the settings menu, if I check the "Create Tiff image file" box I get a image but it's shows up as black-not the image that I shoot.

[astroman133]

Perhaps I am not understanding your issue, but the only reason that I can think of for getting the "unsupported file format" with a NEF file is  that Windows is not able to display a thumbnail image in Windows Explorer. This is a Windows issue, not a BYN issue. You should be able to fix this by downloading the NEF Codec from Nikon.

[RedCAt721]

astroman, thanks a lot, that did the trick. I download NEF Codac & as soon as I opened Backyard Nikon pictures folder the photos appeared. It's funny that I did not need NEF Codec while using my D750 but I do wilt the D5600. Have a great day.......Al.