Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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Asbakras
Hi,
I purchased the Premium Edition 3. 0 many years ago. I have it intalled on a old laptop which I just fired up again.
Now I want to use BackyardEOS on another laptop. How can I transfer my license to the new laptop? I see that when I download the latest version and I start it, I need to fill in the licensekey (which I have on the old laptop) and a Identifier. This Identifier is my account login name states the message.
But, as far as I remember when I purchased the license back then, I never setup an account. My email address is still the same though.
Tonight I created an account but I don't think my license is associated with my login name. How can I proceed?
Hope to hear from you soon.
With kind regards
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