Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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Dirty Harris
Hey Guylain, this is more informative than problematic, a short while back you may recall I had some issues with Registax6, (May of 2019) not working well at times, unable to "WRIGHT TO CERTAIN PROGRAMS" even had to run it as "Administrator" etc.? Finally just un-installed it and waited until Dec. to try again. Downloaded it about a week ago, this time all seemed A-OK. Just 24hrs. later I lost all audio, speakers, headphones and all. I exhausted every avenue that Window's and Microsoft suggested, with various trouble shooters, no go! It was not as though they were simply "Muted" they were disconnected! So the laptop goes to the shop for I.T. Drs. to examine. They tell me that evidently, a virus+malware road in on the coat tail with Registax6. The virus chewed up the audio card part of the motherboard, hence, no audio! Could cost several $$$ to repair, in the meantime an external USB patchcord and speaker is my audio. I'm also told this is a common problem with free software (Firecap, SharpCap, AutoStakkert2, Registax6, etc) I don't know if anyone else has had a similar experience, but thought you might like to be aware. By the way, "NORTON SECURITY" indicated it was a safe site.
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