Jump to content

Canada's top-tier Telescopes & Accessories
Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*


I'm not sure the following questions are  suitable in this forum.

1  I'm a user of bye premium, I've tried to install a bye pre-release to another pc win10 ,64bit in my observatory, but I can't login because of "lock". How to unlock?

2  I have an eos r . How to download a bye pre-release?  I understand to firstly download a trial version.

3    Are there any privileges upgrading from  bye premium?




Share this post

Link to post
Share on other sites

4 answers to this question

Recommended Posts

  • 0

I'm confused.  What is locked?  

I looked at your profile and I do not see any BYE Premium license key under the account you are using to post this message.

Can you please elaborate a little bit more on your issue?

Thank you.

Share this post

Link to post
Share on other sites
  • 0

Please DO NOT reply to forum posts by email.  You must post directly on the forum to ensure the conversation remains public; this way other users may benefit from the conversation and outcome.

I need to know that account you used to purchased and gets locked as you say.  Without this I can not find the account to unlock it.


Share this post

Link to post
Share on other sites
  • 0

Oh, and to answer your questions in your email...

The trial is NOT the pre-release.

BYE comes in 3 editions and is defined by your software key.

  1. Trial Edition
  2. Classic Edition
  3. Premium Edition.

The trial edition IS the premium edition but will only work for 30 days.  Aside from that the Trial edition is the same as the premium edition.

A pre-release is NOT an edition.... it's a download of the next version that is not yet release that people can try with their current software key.  It does not matter if your software key is the trial, classic, or premium key... your key will work a pre-release.

Because a pre-release is NOT an edition (trial, classic, premium)... you only need to download it form the "DOWNLOAD" pre-release section and use your *same* key. 

Click "Download" from the website top menu bar, then click on the "pre-release" section on the right option panel.


Share this post

Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...

Important Information

This site uses cookies to offer your a better browsing experience. You can adjust your cookie settings. By closing this banner, scrolling this page, clicking a link or continuing to browse otherwise, you agree to the use of cookies, our Privacy Policy, and our Terms of Use