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Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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bobbycux


bobbycux
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Two questions:

1)  I have a Nikon D3300 and just found out that this software does not support it.  Can I get a refund.

2)  Do you have any product or does any product exist from anyone that will control my camera and have the live view?

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1) Correct, the D3300 (the entire D3### seires actualy) is not supported because Nikon does not allow remote control vie their software development kit.  For this reason it is not supported.  Sorry, absolutely no refund on software once a key has been issued.  We have a fully functional 30-day trial for people to use and try before purchasing.  Please read our refund policy here.

2) I'm not aware of any; maybe other members here chime in with possibilities.

Regards,

 

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