Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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ehgore1978
Hi Ive had Backyard EOS on my latop for years. Recently I wiped my computer to reinstall expecting to download and use my key but there's been a change since I first brought it. It says to contact with your original key however when I went to "contact us" it says they dont answer emails regarding backyardeos. I'd be happy just to have my earlier version back. So wondering if anyone could help me thanks
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astroman133
If you follow the instructions on the Upgrade page you will be fine. You have to contact the authors directly because you are sending them your license key which you must not post on the Forum.
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