Jump to content

Canada's top-tier Telescopes & Accessories
Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
  • 0

Backyard EOS Key Retrival


fieldfreen

Question

Hi, I purchased a key back in early March 2014 and the file with the key is on a old computer with a bad power supply. Is there any way to retrieve it if I give you my information? If you can't no worries just thought I's check. 

Looking to get back in to AP so thought I would check. 

Thanks,

Adam

Link to comment
Share on other sites

  • Answers 3
  • Created
  • Last Reply

Top Posters For This Question

Top Posters For This Question

3 answers to this question

Recommended Posts

  • 0
2 hours ago, admin said:

Keys prior to January 2015 are not stored online; they were sent by email so unless you have that email to no good way to retrieve them.

Keys purchased from 2015 onwards are stored online.

Regards,

Thank you. I was able to fire up my old computer long enough before it flaked out and got the key. Downloaded v 3.1 and Not sure what to put in the identifier. Saying "could not find any recognizable digits." 

My key is a 30 digit code grouped in 5's with a - in between each 5 and a bunch of lower/upper case and numbers after it. 

Not sure if this helps.

Thanks

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


×
×
  • Create New...

Important Information

This site uses cookies to offer your a better browsing experience. You can adjust your cookie settings. By closing this banner, scrolling this page, clicking a link or continuing to browse otherwise, you agree to the use of cookies, our Privacy Policy, and our Terms of Use