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Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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Trial License Key


UdayK

Question

Hello,

I installed the trial version of BackyardNikon a few days ago, and today I am receiving an error message saying that my license has either expired or been deactivated. I suspect that the license was deactivated due to me opening and closing BackyardNikon several times (without ending it in task manager), leading to many instances running at once. I did this because my camera was not being recognized and I had several other connection issues which have now been resolved. It would be much appreciated if I could somehow have my key reactivated. 

Regards,

UdayK

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12 minutes ago, UdayK said:

Hello,

I installed the trial version of BackyardNikon a few days ago, and today I am receiving an error message saying that my license has either expired or been deactivated. I suspect that the license was deactivated due to me opening and closing BackyardNikon several times (without ending it in task manager), leading to many instances running at once. I did this because my camera was not being recognized and I had several other connection issues which have now been resolved. It would be much appreciated if I could somehow have my key reactivated. 

Regards,

UdayK

I just replied to your private message.

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