Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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andycox
Hi. I'm trying to upgrade my backyard eos. Not done it for quite a while and I think I'm trying to go from v3.1.2 (2015-1-10) to v3.1.14.
I'm getting this error message
Error occurred while trying to replace the existing file
DeleteFile;code 5
Access is denied
Anyone any idea how I fix this? Thanks for any help
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astroman133
Make sure that BYE is not running by looking for it in the Windows Task Manager. If you are not comfortable with killing processes with the Task Manager then just re-boot the PC before installing 3.1.
andycox
Rick - thank you. For reasons that pass understanding it loaded first time sweet as a nut this morning. Now I just need clear skies. I appreciate your help. Thanks. A
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