Jump to content

Canada's top-tier Telescopes & Accessories
Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
  • 0

How long does it take to get a license?


mikechandler

Question

Hi,

 

I bought a license yesterday before noon, for backyard eos premium. I did it as I was heading out the door for the GCSP. Unfortunately it did not come immediately, and checking now (30 hours later) it still hasn't come to me. I paid via paypal, using my michael.corrieri@gmail.com license (the address I'd like to get the license file mailed to, as it is the only one I can use remotely).

 

How long does it normally take to get a license? I can try once a day at this time... I have to pay for internet access here.

 

Thanks!

 

Michael Corrieri

Link to comment
Share on other sites

  • Answers 2
  • Created
  • Last Reply

2 answers to this question

Recommended Posts

Hi,

 

I bought a license yesterday before noon, for backyard eos premium. I did it as I was heading out the door for the GCSP. Unfortunately it did not come immediately, and checking now (30 hours later) it still hasn't come to me. I paid via paypal, using my michael.corrieri@gmail.com license (the address I'd like to get the license file mailed to, as it is the only one I can use remotely).

 

How long does it normally take to get a license? I can try once a day at this time... I have to pay for internet access here.

 

Thanks!

 

Michael Corrieri

 

You did not purchase BackyardEOS using that email, I have NO PayPal transaction under that email. 

 

If you bought under another email check you SPAM folder, all keys have been sent.

 

Keep me posted.

 

Guylain

 

 

Link to comment
Share on other sites

Actually I have 1 pending key to send... but that is because it came from a company, not an individual and not under the email you specified.

 

I have sent an email to that person asking for a person's because I do not create keys to a company name, it has to be a person.

 

Would that be you?

 

Regards,

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.


×
×
  • Create New...

Important Information

This site uses cookies to offer your a better browsing experience. You can adjust your cookie settings. By closing this banner, scrolling this page, clicking a link or continuing to browse otherwise, you agree to the use of cookies, our Privacy Policy, and our Terms of Use