T6i usb connection problems

[matthewm3721]

I'm presently running x64 based windows 10. 

BYE version 3.1.3 Premium.

• EOS utility is not installed.
• the camera battery is fully charged.
• the camera is on  
• Using a direct mini B USB connection to my laptop. (have tried all ports with no luck connecting successfully)
• the aforementioned USB cable does recognize my camera and I am able to import photos, but not connect to BYE.
• I have went into advanced settings and ticked the box involving the driver check.
• when prompted, I am selecting the correct type(DIGIC 3/4/5/6) of driver for my camera (DIGIC VI) 

despite all of those steps, no sauce.

The log history is as follows:

23:54:20  Licensed to matthewm3721
23:54:34  Attempting to connect camera...
23:54:34  Canon drivers 'Canon\' initialized.
23:54:34  DEVICEINFO DESCRIPTION IS Canon EOS Rebel T6i
23:54:34  DEVICEINFO NUMBER IS 3470492101.
23:54:34  YOUR *REAL* MODEL NUMBER IS 4294967294(FFFFFFFE)
23:54:34  Generic model 153 assumed!

ANY help would be much appreciated! thanks  

-Matt

[admin]

Please download the latest version and it should work.

Reporting a camera not connecting with an older version of the software where the actual camera model was not even released at that time is not really practical.  

Regards,

 

 

[matthewm3721]

good heavens me! I'm not sure how that happened. thank you! fully operational  

[admin]

8 hours ago, matthewm3721 said:

good heavens me! I'm not sure how that happened. thank you! fully operational  

Glad you are up and running now with your T6i.

Regards,