Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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As most of you know I've been traveling to Italy earlier this month. This was a business trip with 2 goals in mind; getting my certification from both 10Micron and Avalon to service these high-end premium mounts here in Canada.
This is now mission accomplish, O'Telescope is now certified by 10Micron and Avalon.
Purchase any of these 2 premium brands and know that your mount can be serviced in Canada; no need to worry about across-the-pond shipping for warranty repairs or any other sort or servicing.
I'm still waiting to receive the Avalon certificate but here is the 10Micron one.
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