Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
Hi - please help me resolve a problem I am having with upgrading from BYEOS v3.0.3 purchased in 2013. My understanding is that the upgrade is free but requires checkout with a coupon code tied to a valid license.
When I enter my valid 29 char license key (first line) as a coupon code, it is rejected as invalid at checkout for latest version 3.1.11 download.
I purchased and installed v3.0.3 in 2013 with a valid license.
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