BYEOS Crash

[dts350z]

BYEOS crashed on me last night. Is there a log file or something I should send? I looked in the program folder, my documents, and AppData and didn't see anything.

 

It was a C++ runtime error. I forgot to capture a screen cap of the dialog but it was generic.

 

BYEOS was running (unattended) a capture plan and dithering PHD2. The DSO being tracked went behind a tree and PHD2 lost its guide star. Could that cause a crash?

 

Windows 7 64 bit. BYEOS current pro version. PHD2 2.2.2a.

 

AstroTotilla was also connected to BYEOS but wasn't in use at the time of the crash.

 

FYI I'm running everything through a 10M active USB 2.0 cable. It's been fine so far. I can do planetary or live view at the same time I'm doing PHD2 guiding, so I'm not perceiving a cable bandwidth/latency issue. I've imaged with that setup 4 or 5 times so far without any problems.

 

 

 

[admin]

BYEOS crashed on me last night. Is there a log file or something I should send? I looked in the program folder, my documents, and AppData and didn't see anything.

 

It was a C++ runtime error. I forgot to capture a screen cap of the dialog but it was generic.

 

BYEOS was running (unattended) a capture plan and dithering PHD2. The DSO being tracked went behind a tree and PHD2 lost its guide star. Could that cause a crash?

 

Windows 7 64 bit. BYEOS current pro version. PHD2 2.2.2a.

 

AstroTotilla was also connected to BYEOS but wasn't in use at the time of the crash.

 

FYI I'm running everything through a 10M active USB 2.0 cable. It's been fine so far. I can do planetary or live view at the same time I'm doing PHD2 guiding, so I'm not perceiving a cable bandwidth/latency issue. I've imaged with that setup 4 or 5 times so far without any problems.

 

 

 

C++ runtime error... BackyardEOS is a .net application, not C++ so the error must have originated elsewhere.  Could be inside the Canon SDK which I don't control.

 

Send me the log files at support@binaryrivers.com.  They are in "My Document\BackyardTEMP\logs".

 

Regards,

[dts350z]

Logs sent.

 

Pretty much the same situation last night. No crash. I guess I may have turned off PHD2 before a complete (or multiple complete) images were taken however.

 

 

 

[admin]

Logs sent.

 

Pretty much the same situation last night. No crash. I guess I may have turned off PHD2 before a complete (or multiple complete) images were taken however.

 

 

 

Thanks for reporting back.

 

Regards,