Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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djvettese@gmail.com
I have used EYE for the past two years with my old Canon TI1 without problems. I recently purchased a Canon 7D Mark II and tried to use it with EYE. I keep getting an error message saying that "I cannnot start EYE because "canon EOS is running", close this program and re-start EYE". EYE does not seem to be recognizing my camera correctly. Are there changes I need to make under settings with either program to use EYE with this camera ?
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