Canon EOS Software

[djvettese@gmail.com]

I have used EYE for the past two years with my old Canon TI1 without problems.  I recently purchased a Canon 7D Mark II and tried to use it with EYE.  I keep getting an error message saying that "I cannnot start EYE because "canon EOS is running",  close this program and re-start EYE".   EYE does not seem to be recognizing my camera correctly.   Are there changes I need to make under settings with either program to use EYE with this camera ?

[admin]

EYE, you meant BYE

 

Make sure you download the latest 3.1.6.  I you have an old version it will not connect.

 

You need to close EOS Utility or alternatively you need to go to Setting -> Advance Settings and tell it to skip that check.

 

I will move your thread in the BackyardEOS forum, that is where it belongs.

 

Regards,