Slow downloads

[catherineryanhyde]

I'm using Backyard Nikon 2.1.3 Premium Edition with a Nikon D810A camera. The computer is a mini Kingdel running Windows 11. I've been working with a similar setup for many years, but I just replaced the Kingdel with a slightly newer model, and I'm getting it up and running. The problem I am having--and I want to emphasize that I'm not blaming this on the Backyard Nikon software--is that the process of queueing and downloading these images is slower for some reason. It probably won't be a problem on my deep sky sessions where I shoot for 300 seconds each and leave a four-second delay in between. But I used to be able to take images of the moon 30 at a time, maybe 1/200th of a second each, and I didn't have to set any delay in between. Now if I do that, the image session will say it completed successfully, but I have fewer images saved in the folder than I asked it to take. Yesterday I tried a six-second delay in between the very short exposures, and I did get all my images. I've tried obvious things like rebooting the computer in case there's something running in the background. And yes, I have plenty of room on my hard drive. As I say, I'm not blaming this on the Backyard Nikon, but if anybody has suggestions, I would appreciate hearing them. 

[admin]

Download speed is usually directly related to USB cable and USB port. Here are a few questions in an attempt to find the root cause.

1. Have you changed computer recently?
2. Have you added other USB devices to your computer?
3. Have you changed the USB port in which the camera is connected?
4. Are you using a USB Hub?
5. How old is your USB cable, and/or have your changed it recently.