BYE 3.2 wont validate

[philjay_2000]

Hi

I purchased a copy in 2022 and its been running fine. Unfortunately Ive had to get my laptop sorted after a few problems and BYE was removed.

 

Ive run set up and copied my validation key into the dialogue box and it will not validate.

 

Could you help please

 

Phil

[philjay_2000]

Sorted now astroman, thanks.

 

I uninstalled 3.1 then reinstalled and the key and identifier validated ok. Odd one that.

[astroman133]

When you report a problem, it is important to report the entire version number of BYE that you are using. 3.2 is incomplete. 3.2.3 would be a complete version number. There were probably over a dozen versions of BYE that start with 3.2, including pre-releases.

So, you get your purchased (not Trial) license key from the My Purchases | Orders menu on this web site, after logging on with the same username that you used to purchase a permanant license?

You may see your original Trial license as well as a Classic or Premium license. Be sure to pick the Classic or Premium license key. Any Trial license key expired long ago and will not validate today.

[philjay_2000]

Thanks Astroman.

Actually its 3.1 classic, made a typo, 

Yes thats what I did, i read carefully the instructions and it would not validate as I described above.

 

So still stuck

[astroman133]

I would suggest upgrading to BYE 3.5.0.RC9. It is in the Download area under Pre-Releases. This is the 32-bit version, not the 64-bit version. I suggest this because the 32-bit version works perfectly well on a 64-bit computer, but is fully compatible with 32-bit only ASCOM drivers.

Upgrading to the above version will give you all the bug fixes, support for new camera models, and new features since BYE 3.1.18 was released in late 2019. There is no cost for this upgrade.

[astroman133]

Thanks for letting us know.