Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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schulzep
I had BackyardEOS 3.1 Classic Edition [OTL-BYE-C] and decided to upgrade to BackyardEOS 3.2 Premium Edition [OTL-BYE-P]. I accidentally started a PayPal purchase of $50 instead of a $20 upgrade. I then switched to the upgrade and paid the $20. BYE still showed Classic Edition. I then looked at my previous purchases and noticed that the $50 purchase was pending so I cancelled it. BYE still shows Classic edition. I have deleted and reinstalled the app but it has not updated the version. What do I need to do?
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