Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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wlockman
When I try to launch BYE 3.1.5 on my windows 10 laptop, a panel requesting the license key and user name come up.
So I enter my key and my user name, then press the validate button and after a few seconds the following error message appears 'object reference not set to an instance of an object'.
I have installed all the windows updates on my laptop as of 19-Oct-2015.
I tried uninstalling/reinstalling 3.1.5, to no avail. Can anyone provide a solution to this problem? -- Bill Lockman
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