Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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Upallnight
I am a new BackyardNIKON user (1.0.2 Premium Edition) and could use some advice. I am using a Nikon D800 connected to a Dell laptop running Windows 8. The cable is 5 feet and it came with the D800. I was able to connect to my camera on the first attempt. I disconnected and reconnected several times to make sure things were working ok. I set the BYNIK plan to take 6 - 120 sec exposures (RAW + JPEG) to be downloaded to both camera card and PC. It took the first exposure, downloaded the image, and then the camera disconnected. I discovered that the battery was dead in my camera. I changed it, and attempted to reconnect with no luck. In spite of multiple tries I have not been able to establish communication with the camera and am at my wit's end. I've tried all the USB ports on the laptop and changed the plan to just take RAW to the camera card to reduce the amount of info load placed on the cable. I've turned off virus protection software as suggested as one remedy on this forum but no luck.
On a side note, in trying to solve this I notice in the FAQs the question, "Can I close the application while the queue still has active tasks?". A click on this only highlights the question - no answer is given.
Any suggestion to help me get connected again will be appreciated. Thanks.
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