Almost new to Windows and activation issues (trial version)

[lafedeontherocks]

Hello everybody,

I don't know if anyone solved already this exact issue with activation. I browsed some old posts but couldn't find a solution.

A friend of mine lent me this quite old laptop that runs max Win 7 (it is a HP Compaq 6510b), to run astrophotography softwares.

I'm looking forward to get BackyardEOS because of the framing feature especially, but I'd like to try it first.

When I write my trial activation key and identifier and click on "Validate" I get this message: License activation error! Trial keys require Internet access. If you are connected to the Internet, please make sure your firewall and/or antivirus is not blocking access to the server.

So I disabled the firewall and there is no antivirus on this laptop, but I repeatedly get this same error message.

What can I do?

[admin]

Try 3.2.3-RC4.

 

[admin]

Which version did you download, full 3 numbers please.

[admin]

This issue could be win 7 as well. MS deprecated TLS 1.0/1.1 a few years ago and the activation server requires TLS 1.2 or higher. Not saying this is your issue, but it could be a contributing factor.

[lafedeontherocks]

1 hour ago, admin said:

Which version did you download, full 3 numbers please.

I downloaded setup-BackyardEOS-v.3.2.2

[lafedeontherocks]

Oh, sorry, I was wrong about the operating system. The PC runs Windows 8.1 Pro actually. Now I'm downloading and installing all the updates and let's see (to understand how to get and install TSL 2.1 it's quite challenging for a Mac user 😅)

[lafedeontherocks]

13 hours ago, admin said:

Try 3.2.3-RC4.

 

I installed this file and apparently I’m running version 3.2.3 now, but I get the same error even if the firewall is disabled 😔

[admin]

Hi,

I cancelled your trial key. Go ahead and add it again to your cart for a second trial key, and see if this makes a difference.

Regards,

[admin]

oh, Thank you for masking your key on your screenshot

[lafedeontherocks]

Hello folks and thank you a lot admin for your kind support.

Now the problem is solved: I bought a new miniPC with Win 10 installed, downloaded again the trial file, "bought" again the trial license and now everything is working out great!

I'll try the software but I'm already thinking that I will get the full license as it seems the perfect solution for my setup (I use a Star Adventurer 2i and BackyardEOS looks perfectly tailored for my needs!).

Kind regards and keep up the good work,

Federica