Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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gregcoats1
I haven't used BYN in roughly 18 months, but I'm using the same laptop I always used in the past and it was working fine from the day I installed it, up until the last time I used it.
I need to change the "Download" - "Plan" - and "TEMP" folders to another hard drive with more space, but when I click Settings and click the dots to change the folders BYN only shows my Desktop folder.
It does not show any of the drives (such as my C, D or E drive) or other folders on my C drive - just Desktop
If I click "Make New Folder" it creates the folder in Desktop.
I need to be able to configure the folders to a specific disk drive and cannot figure out why I'm not able to do so.
I have run the application normally, and have also tried "Run as Administrator" with no luck - still getting same behavior.
I also Uninstalled the entire application, downloaded it again from otelescope.com and reinstalled it....no change, problem still persists.
I'm using BYN 2.1.2 Premium - in the top left when I launch BYN it shows: BackyardNIKON 2.1.2 - Premium Edition (D5600) :: 1502
Camera connects fine and I'm able to trigger photos from BYN - this inability to search my local Drives and specify a different location for the folders seems to be my only issue.
Any suggestions or help would be greatly appreciated.
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