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Cannot choose local hard drive and folders for Download folder, Plan folder or TEMP folder


gregcoats1

Question

I haven't used BYN in roughly 18 months, but I'm using the same laptop I always used in the past and it was working fine from the day I installed it, up until the last time I used it.

I need to change the "Download" - "Plan" - and "TEMP" folders to another hard drive with more space, but when I click Settings and click the dots to change the folders BYN only shows my Desktop folder.
It does not show any of the drives (such as my C, D or E drive) or other folders on my C drive - just Desktop
If I click "Make New Folder" it creates the folder in Desktop.
I need to be able to configure the folders to a specific disk drive and cannot figure out why I'm not able to do so.
I have run the application normally, and have also tried "Run as Administrator" with no luck - still getting same behavior.
I also Uninstalled the entire application, downloaded it again from otelescope.com and reinstalled it....no change, problem still persists.

I'm using BYN 2.1.2 Premium - in the top left when I launch BYN it shows: BackyardNIKON 2.1.2 - Premium Edition (D5600) :: 1502

Camera connects fine and I'm able to trigger photos from BYN - this inability to search my local Drives and specify a different location for the folders seems to be my only issue.

Any suggestions or help would be greatly appreciated.

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If your laptop has been idle for several months, you need to be sure that all the Microsoft updates have been installed and the laptop freshly rebooted before trying to run any applications.

Then if you only see "Desktop" just click on it to expand the displayed list. Now click on "This PC" to expand that list. You should now see your local hard drives. This is how the Windows Folder Browser control, from Microsoft, behaves.

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