Upgrade problem

[Glenpatrick32]

Hi,

 

I'm trying to upgrade my v3.0 Classic to v3.1 (Classic) I've cut and pasted the 29 digit code into the coupon area at checkout as required but I'm getting no joy - comes up 'the coupon code you entered is not valid'.

 

I would be grateful if you could assist. My personal email address is <email removed>

 

Many thanks

Andrew L Forrest

[admin]

Hi Guylain

 

Thanks.....but still not working I'm afraid.

 

The 29 digit code I'm using is from a free v2 to v3 upgrade (received 5th Jan 2014), is this correct?

 

Thanks

Andrew

 

Hi Andrew,

 

Send me your key at support@otelescope.com  and I'll fix that for you

 

Regards,

[admin]

Hi Andrew,

 

Try again, it should work now.

 

Regards,

[wengels]

I am a registrated user of Backyardeos 3.10 premium. Where can I download the updater to 3.1.4?

I cannot find a link on your website.

Thanks

 

Wim Engels

[admin]

In the download section.

 

Regards,

[Glenpatrick32]

Hi Guylain

 

Thanks.....but still not working I'm afraid.

 

The 29 digit code I'm using is from a free v2 to v3 upgrade (received 5th Jan 2014), is this correct?

 

Thanks

Andrew