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Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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License fault error


wakonkel
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Ok, I just cancelled your trial key. Please add it again in your cart and proceed to checkout for a second key. Let me know if that new key works or not.

Regards,

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There is no reset really, just copy&paste the license key as it appears in "My Purchases -> Orders" here on the website. This ensures there are no typos in the license key

You may also want to disable your anti-virus during the validation, some will block the call to the server for valication.

Keep us posted please, keys should just work. I did check on the server and your key is active and working.

 

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