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Potential order delay for the MC-DC2/USB cable


SteveRosenow

Question

Since I have received a few PMs regarding the status on a few of my most recent orders (prior to the one I just received last night), I figured I would post a status update here.

For the last four individuals who have ordered the MC-DC2-to-USB cable I offer, there has been a rather unpleasant and unexpected delay in the completion of these orders. Again, this does not affect the order I received last night - it only affects orders made from October 10th to October 23rd, 2014.

This delay is due to an unexpected and rather lengthy delay in the receipt of some of the components I have ordered to complete them. These components were expected midweek last week as I had ordered them two weeks ago, and I had initially specified expedited shipping.

As a consequence of the delay, I have been unable to complete and ship my last four orders previous to last night's.

I have strived to complete, test, and ship every one of my orders in a timely manner and this latest delay has hampered my abilities to do so.

As a result, I wish to sincerely apologize for the delay in shipping them and be assured that once I receive the components, I will ship them immediately. 

I have also backordered more component supply to eliminate this from happening in the future.

-Steve

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UPDATE:

Tracking info. for the components I have been waiting on for the last three weeks has now updated to a last status of:

  •  Processed through USPS Sort Facility - Oct-31-14, 18:25 PM, SEATTLE, WA 98168

With that now having been updated,  I should be expecting them tomorrow.

Upon receipt of them, I will begin immediate assembly and testing, and shipment of all of my back orders should be expected first thing Monday morning.

 

To those who have been waiting on their orders for longer than expected, I wholeheartedly apologize again for the delay and inconvenience this may have caused and I thank you for the patience. This surely was not intended and I cannot begin to explain my own frustration at the delay. 

-Steve

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