Issues with loading old license on new computer...

[JimNadeau]

Sorry for posting this question once again, but my search results don't seem to apply to my situation...

Loading all my AP software onto a new laptop. Windows 10

I have my initial license key (201 characters) from December 2013.

My user name at that time was associated with the old Binary Rivers website, and does not appear to transfer over to this site.  So I just had to create new user name and password here to download BYEOS (v.3.1)  

Once I try to activate, I get a message saying "Could not find any recognizable digits"

This occurs when I copy and paste the entire 201 character key, or manually type in the beginning 34 (includes hyphens) characters which it looks like what the new activation pop-up is asking for.

Not sure if my issues are stemming from the potential user name confusion, or the license key input.

Any help is appreciated,

Jim

Just found the info needed from a new post.  My solution was found here if it happens to apply to anyone else looking at this....

 

Upgrading from BackyardEOS 3.0.x Classic Edition to BackyardEOS 3.1 Classic Edition is FREE.

Upgrading from BackyardEOS 3.0.x Classic Edition to BackyardEOS 3.1 Premium Edition is $15 USD.

What do I need?

1. You need your 5-line BackyardEOS 3.0.x license key.
2. Your coupon code is the first line of your 5-line BackyardEOS 3.0.x licence key; it is 29 characters long including dashes.

What do I do?

1. Sign-in or create an account if not already done.
2. Go to our store and add BackyardEOS Classic Edition in your cart and proceed to checkout.
3. Enter your coupon code on the checkout page.
4. Your new activation key will be issued ONLINE immediately once the transaction is complete.
5. Download, install, enjoy!

What if I want Premium Edition instead?

Just add the Premium Edition in your cart instead of the Classic Edition and use the same coupon. You will have to pay the cost difference.

Having difficulties or still not sure what to do?