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Found 1 result

  1. I am trying to troubleshoot recurring failed imaging sessions. I am using BYN 2.0.10 on Windows 10 with a Nikon D5300. The log shows a time-out when attempting to save images to PC+Camera. Things seem to be fine if save to Camera only is selected, suggesting to me that I have a data transfer issue. I am using a quality powered USB cable and an upowered hub connected to two devices, neither requiring power over USB. 15:00:31 Licensed to xxxxxxx 15:01:00 Attempting to connect camera... 15:05:04 Imaging session started. 15:05:11 Imaging session completed successfully 15:05:37 Imaging session started. 15:06:49 Imaging session completed successfully 15:07:03 Imaging session started. 15:07:17 NIKON SDK ERROR: [kNkMAIDResult_CameraNotFound] (kNkMAIDCommand_CapStart, 20, kNkMAIDDataType_Null, 0) 15:08:01 Copy to clipboard 15:08:08 Imaging session cancelled 15:08:08 Image download timeout, process terminated after 59 seconds 15:08:18 NIKON SDK ERROR: [kNkMAIDResult_SessionFailure] (kNkMAIDCommand_Open, 1, kNkMAIDDataType_ObjectPtr, 490138596) 15:09:20 NIKON SDK ERROR: [kNkMAIDResult_SessionFailure] (kNkMAIDCommand_Open, 1, kNkMAIDDataType_ObjectPtr, 490124660) 15:10:21 NIKON SDK ERROR: [kNkMAIDResult_SessionFailure] (kNkMAIDCommand_Open, 1, kNkMAIDDataType_ObjectPtr, 490103080) While I am trying to trace down the issue, a key problem is being unable to escape this condition. The Abort command fails and the application retains a "Busy" status. If I attempt to close the program, a prompt indicates a capture session is running and asks if I am sure I want to quit. When I say to quit, the application appears frozen. I need to invoke Task Manager to terminate the program, however sometimes even the Task Manager cannot be invoked, requiring a hard power recycle. Is there another way to exit the program? Is the SDK error communication related? Thanks in advance.
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