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Found 6 results

  1. My BYEOS is corrupted but cannot find a key to reload. Nothing shows in the "my purchases" but my purchase would date back to early 2014 or late 2013.
  2. My BYEOS is corrupted but cannot find a key to reload. Nothing shows in the "my purchases" but my purchase would date back to early 2014 or late 2013.
  3. trackerau

    License Key

    I have purchased a new laptop and was trying to install BYE-P, it installed well but when I ran it I got a message that I had to enter the registration etc all 5 lines. The only registration # I now have for Premium Edition 3.1.7 ends in f6350-02489 the first 4 blocks are #. When I purchased BYE - P in March 2015 I had the full license key visible. I received an email as below: 5/03/2015 Thank you for your payment for BackyardEOS 3.1 Premium Edition. LICENSE KEYS ARE NO LONGER BEING SENT BY EMAILS: If this transaction was related to BackyardEOS or BackyardNIKON, you need to login on www.otelescope.com and click on your 'client area' (then click on the purchase tab) to access your license keys, including those of trial editions. Your payment has been received and your purchase is now active. I have gone to My Purchases to find the Lic Key but can see only one lic key for a Trial January 18, 2015. There are 2 more entries both dated April 13, 2016 1. BYE-C $35 Expired. 2. BYE-P $50 Cancelled Both have no serial number attached. Questions: 1. Do I have to renew this product each year? 2. Is my Mar 2015 expired? 3. What does expired mean? 4. Why aren't the previous purchases shown? Thanks Gavan
  4. Hello, my coupon code issued several years ago doesn't work. license code format is completely different, Please help.
  5. Bonsoir. J'utilise BYE 3.1.11 Version Premium sur un PC fixe et un Laptop ( les deux sont à jour sous W10 ) Aucun problème sur le Fixe par contre sur le laptop il m'a soudainement demandé de m'authentifier avec ma licence ?!. Après avoir rempli correctement les champs requis puis validé, il m'affiche le message suivant : "La référence d'objet n'est pas définie à une instance d"un objet" Lorsque je saisi sciemment un faux code il me renvoie logiquement invalid key. Je n'ai procédé a aucune modif sur le laptop depuis la dernière session... Merci. Seal.
  6. BABOafrica

    cancel question

    I picked up from another post the step I was missing. I got my key from "my client area". I think it would help if your email / INVOICE said something like: "See MY CLIENT AREA for your KEY" at www.otelescope.com BABOafrica
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