Jump to content

Canada's top-tier Telescopes & Accessories

Search the Community

Showing results for tags 'freeze'.

More search options

  • Search By Tags

    Type tags separated by commas.
  • Search By Author

Content Type


  • Application Support
    • General
    • BackyardEOS
    • BackyardNIKON
    • How-to's
    • Feature Suggestion Box
  • Soutien français (French support)
    • BackyardEOS et BackyardNIKON (français)

Product Groups

  • BackyardEOS
  • BackyardNIKON
  • Shop by Category
    • Telescopes
    • Mounts & Tripods
    • Cameras & OAG
    • Filters & Filter Wheels
    • Eyepieces & Diagonals
    • Flatteners / Reducers & Barlows
    • Focusers
    • Dew Shields & Controllers
    • Bahtinov Masks
    • Solar Astronomy
    • Softwares
    • Weather Stations
    • Cases & Carrying Bags
  • Shop by Brand
  • Outlet


  • BackyardEOS
  • BackyardNIKON
  • BackyardRED
  • API & Documentation
  • Pre-releases

Find results in...

Find results that contain...

Date Created

  • Start


Last Updated

  • Start


Filter by number of...


  • Start





Website URL







Found 2 results

  1. I am trying to troubleshoot recurring failed imaging sessions. I am using BYN 2.0.10 on Windows 10 with a Nikon D5300. The log shows a time-out when attempting to save images to PC+Camera. Things seem to be fine if save to Camera only is selected, suggesting to me that I have a data transfer issue. I am using a quality powered USB cable and an upowered hub connected to two devices, neither requiring power over USB. 15:00:31 Licensed to xxxxxxx 15:01:00 Attempting to connect camera... 15:05:04 Imaging session started. 15:05:11 Imaging session completed successfully 15:05:37 Imaging session started. 15:06:49 Imaging session completed successfully 15:07:03 Imaging session started. 15:07:17 NIKON SDK ERROR: [kNkMAIDResult_CameraNotFound] (kNkMAIDCommand_CapStart, 20, kNkMAIDDataType_Null, 0) 15:08:01 Copy to clipboard 15:08:08 Imaging session cancelled 15:08:08 Image download timeout, process terminated after 59 seconds 15:08:18 NIKON SDK ERROR: [kNkMAIDResult_SessionFailure] (kNkMAIDCommand_Open, 1, kNkMAIDDataType_ObjectPtr, 490138596) 15:09:20 NIKON SDK ERROR: [kNkMAIDResult_SessionFailure] (kNkMAIDCommand_Open, 1, kNkMAIDDataType_ObjectPtr, 490124660) 15:10:21 NIKON SDK ERROR: [kNkMAIDResult_SessionFailure] (kNkMAIDCommand_Open, 1, kNkMAIDDataType_ObjectPtr, 490103080) While I am trying to trace down the issue, a key problem is being unable to escape this condition. The Abort command fails and the application retains a "Busy" status. If I attempt to close the program, a prompt indicates a capture session is running and asks if I am sure I want to quit. When I say to quit, the application appears frozen. I need to invoke Task Manager to terminate the program, however sometimes even the Task Manager cannot be invoked, requiring a hard power recycle. Is there another way to exit the program? Is the SDK error communication related? Thanks in advance.
  2. Intermittently during a photo session with my Dell Latitude E6500 running BYN and PHD2 the system will suddenly freeze. I have waited all night for it to unfreeze nor trying to get the systems attention by traditional means can I get the system back. I have to power-down the laptop to bring it back. I have loaded only the "bare essential" applications and the most bare essential background tasks. I suspect I'm getting COM port conflicts. Is there a "best practices" for laptop configuration and/or diagnostic routine I can implement to increase system reliability during a session? Thanks, Nathan
  • Create New...

Important Information

This site uses cookies to offer your a better browsing experience. You can adjust your cookie settings. By closing this banner, scrolling this page, clicking a link or continuing to browse otherwise, you agree to the use of cookies, our Privacy Policy, and our Terms of Use