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Showing results for tags 'upgrade'.
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About to purchase premium BYE having been using a trial for the past month. But I need (or most certainly want) some of the new 3.2 features. When this eventually is fully released are we able to say I'll be entitled to download and use the upgraded version for free? Maybe I'm being overly cautious but the upgrade information only refers to 3.1.*. Many thanks!
Having recently purchased the classic EOS I upgraded to premium for full control However, after numerous attempts to install the upgrade Im stumped. There is no auto update, no upgrade link, no window to insert new license key, etc etc...Would someone please point the way for this country boy before all hell breaks loose.....disregard the rant, here it is How to install UPGRADE Open current BYE Select lock icon in upper right corner Copy and Paste your new license key Insert your Identifier OK Close BYE Restart computer to accept changes
I think I messed up, not realizing that one can upgrade from Classic to Premium BYE without having to buy the Premium version outright, which I did. Then, to add to my confusion, I didn't enter the new validation code for my Premium purchase, using (I think) the original validation code for the Classic version, instead. Now I've paid $50 for a Premium version that I can't install, and each installation attempt just reinstalls the Classic version. How do I get out of this pickle? I'd rather not pay full price for the Premium version when I can and should be able to pay for an upgrade and install that. At the moment it would seem that I'm out $85 for a program that originally cost me $35 (BYE Classic). Can I receive a refund and start over, or is there another, easier solution? Thanks for your help...