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  1. It was strange just before it expired, I tried another USB cable and it was downloading ok. Back on the old cable with new key and is downloading images OK. Maybe coincidental. Nice easy product to use. Thanks
  2. Cancel trial key and request another key. Thanks
  3. Now getting License Fault Error. Key has expired, been deactivated or hasn't been activated.
  4. Used Bulb >30s and TV <30s in BYE with dial on camera (B and M) reflecting this. Different ISOs 1200 -1600 range. Mirror Lock enabled. White Balance - daylight. Long and ISO Noise Reduction off. Picture Style - Standard. Aspect ratio 3:2. RAW and JPEG. USB connected. Save to PC. anything else? Did notice that the temperature reading, mirror lock status is no longer showing in the Camera Information Centre.
  5. Trying out free trial. First two times worked fine. However tonight it kept timing out when downloading image after capturing.Cannon 6D Mk2. Backyard EOS v 3.1.16
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