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brucelathrop

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Everything posted by brucelathrop

  1. There is no zip file to download, not sure what yo mean by that <_< You should be able to connect you 5D Mk III, I have several users with this model. Can you connect it EOS Utility? Alternatively I can remote login to your computer now and see what is wrong... and possible fix it. Send my an email to support@binaryrivers.com and we will take it from there for remote support. Regards, Guylain Guylain, My laptop had several virus' on it, and that may have prevented me from properly connecting. I had Microsoft do a remote 'cleanse' of all the yuckies. Although everything else seems OK, I still had trouble connecting to BYEOS3.03 this morning. Don't know if my loaded copy had problems within it or not. I don't know how many times I can use my license to download it. I would like to delete it from my Sony Vaio laptop, and download and install again-without "using up" the number of times I can load it? How can we do that? Then maybe tomorrow or when you have a chance, do a remote connection to my computer. Thanks for your continuing help. BL
  2. I get the main screen, but after I connect my 5D Mark lll, nothing happens when I click on the next screen showing current cameras vs older Canon's. I don't remember extracting any kind of a zip file while I was downloading. Did it open on it's own or didn't I get that file downloaded. So, I get the Main Screen of BackYard EOS, but nothing is clickable! Thanks bl
  3. Guylain, Thanks for the quick response. No my 5D Mark lll should be a Digic 5+ according to the box. What's next? Thanks BL
  4. I'm a new user, and downloaded the new Version 3.03. I get the main screen, but after I connect my 5D, nothing happens when I click on the next screen showing current cameras vs older Canon's. I don't remember extracting any kind of a zip file while I was downloading. Did it open on it's own or didn't I get that file downloaded. Thanks for any help!!
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