Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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rbechtold
Hello,
I got the following problem:
I installed the newest version of BY Nikon Premium on my ASUS Laptop and on my Eagle 4.0.
The Nikon D850 has also installed the newest firmware.
If I plug my Nikon D850 into the Eagle there are no connection problems with BYN and the cam.
If I plug my Nikon D850 into the ASUS, there is always a "Camera action fired: 'MaestroDisconnect' " failure
I use the same cable for the connection between cam and computer and I tried also to switch the cable. The problem is the same, whatever cable I use.
The only difference is when I connect the Nikon to the ASUS, the cam is powered with a full battery. On the other side, when the Nikon is connected to the Eagle, the cam is powered from the Eagle.
I tried also different batteries and I tried also the Tcp Server Setting (checkbox) with port no. 1499. It makes no difference.
The disconnection on the ASUS takes place within 1-4 seconds.
I checked a logfile from the ASUS with a logfile from the Eagle.
Until around row 358 the entries are all the same. The following row in the ASUS_logfile shows the INFO: Application state changed: 'Disconnected'
What can I do?
Best Regards
Ralf
EAGLE_logfile-2022-03-09.txt ASUS_logfile-2022-03-07.txt
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