Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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ballbutt
I have been using backyard Nikon Premium for about a year now and had very few issues. Tonight i have been unable to connect to the camera (Nikon D5300) as usual. The connection error I have seen before and is usually resolved by changing the camera battery if low and restarting the camera and application. However, this did not work tonight. I have also tried connection direct to the PC (i.e. not through USB HUB) and tried both ports on the computer. The camera does connect OK via other applications (NINA for example). I also reinstalled the aoplication to no effect.
I also recently moved my windows from 10 to 11 but decided I didn't like it and my mount driver didn't work in windows 11 so I uninstalled and went back to windows 10.......
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ballbutt
I have downloaded BYN to a different PC and all working fine now! Just need to figure out what's wrong with my settings on the original PC, thanks for all the support
s3igell
It's likely that Directory/File Permissions have gotten messed up. It's known to happen when performing OS Upgrades/ Downgrades.
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