Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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ixobelle
I'm having a very hard time keeping my D700 and Celestron 8SE both connected for more than a few "operations" (skew once or twice, take a sample photo). In an effort to simplify things, I broke out an old Dell Precision M4800 laptop I had, which has 4 physical USB ports, but I've worked in IT long enough to know that even "4 external facing ports" doesn't mean it's not using a hub system internally, it depends completely on the chipset. Device Manager clearly shows USB root hubs.
Ideally, I'd like to have everything on the mount (Handset, Focuser, Camera USB, and eventual Camera Serial USB for Bulb) popping into a 4 port hub, then a single cord going to the laptop, so I'd just like to ask for the record if this is a known "bad idea".
I'm running a brand new install of Windows 10 21H1, and still seem to have issues. Have tried swapping cables, not using a hub, testing with other software (Nikon's own Camera Control Pro 2 works fine), but it's really hit or miss as to wether it will work, and when it does see everything, I'm just holding my breath until it fails.
The USB cable to the camera has been traded many times, and while there *is* a tiny bit of play, it's not a bad connection (again, worked in IT for 15+ years, I know a bad connection when I feel one, plus windows is not seeing the camera 'come and go' and Nikon's software works fine). Mini USB isn't exactly DVI-D with big screws on either side.
Ignoring the camera, even basic Telescope operations (while more consistent than camera) seem to fail. I had tried on this Precision running Windows 10, an older XPS 15 (9650) running Win11, and the newest XPS 15 model Dell sells (unsure of model number, but can dig if needed) on Win10.
I'm also happy to wipe and install Windows 7 (XP? whatever!) if it will help...?
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