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Immediate error on initial startup


AChad713
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The relevant error in the log file is

Could not find file 'C:\Users\Chadw\Pictures\BackyardTEMP\Cache'.

It would seem that your ID has insufficient privileges to allow the BYE installer to create the initial required folders.

I would create C:\Users\Chadw\Pictures\BackyardTEMP and then create BackgroundWorker, Cache, Download, and Logs folders beneath it. See if that works for you.

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1 hour ago, astroman133 said:

The relevant error in the log file is

Could not find file 'C:\Users\Chadw\Pictures\BackyardTEMP\Cache'.

It would seem that your ID has insufficient privileges to allow the BYE installer to create the initial required folders.

I would create C:\Users\Chadw\Pictures\BackyardTEMP and then create BackgroundWorker, Cache, Download, and Logs folders beneath it. See if that works for you.

Many thanks for that. It seems to have solved the start-up problem. 

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Since all of those folders were not created automatically, I can confirm with 100% certainty that you have a Windows permission issue. The "MyPictures" folder is supposed to be a guaranteed folder that you should have access to.

Another possible culprit is your ant-virus is blocking the creation.

This is not a setup issue, this is a Windows permission issue at the root of in IMO.

 

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