Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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gaughanglent
Yeah, old camera. Downloaded trial version BYE v3.2. Software opens but won't connect to camera. Camera is on, connected via USB, and visible. Item 3 in the error message indicates 20D does "not work on Windows 64 bits". However, Windows forums indicate older 32 bit programs should run (intrinsic emulator in Win11 detects 32 bit programs). I assume BYE v3.2 is 64 bit and I have no problem downloading files from the camera to the 64 bit computer, so it's not clear where the 32/64 non-compatibility lies. Please provide specific directions. Thank you.
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admin
This issue is not BYE, the 20D is 17 years old. Canon only has 32 bit drivers for this camera. Please consult the camera support grid matrix, link is in the page footer here on the website. Th
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