select your camera driver ISSUE !!

[bradhitch]

im trying to connect my camera but when the box comes up when clicking connect (the part when it says select camera driver) its completely empty ???

 

the camera does work and is able to be remote connect in the eos utility so its not camera or cable issue.

 

anybody know how to fix this please ??

 

 

[admin]

This is an installation issue.  Try re-installing. 

[bradhitch]

just tried and no luck, i wiped all backyard eos before reinstalling. Also when i click on settings the program crashes.

 

 The install is version 3.2.2 and my operating system is windows 7 camera canon 60d

[astroman133]

Try re-installing to a different directory.

[admin]

It's still install issue, try a separate folder as indicated above.

Also, please ensure your computer is up-to-date, including .net framework 4.5.2.

[bradhitch]

okay ive gave this a go, admittedly im not the best on computers but even tried installing onto a external and the same problem it wont pull up the list of drivers to select. the .net frame is version 4.5 

 

eos utility isnt a problem is it with conflicting programs ?

Edited December 1, 2021 by bradhitch
added more detail

[astroman133]

OK, the "drivers" in question are really versions of the Canon Software Development Kit (SDK). The SDK is a software library from Canon that allows 3rd party apps like BYE to control their cameras. From time to time Canon releases updates to the SDK where they add support for new models and drop support for old models. BYE provides 2 versions of the SDK. One is the most recent version at the time of a BYE release and the other a very old version (2.10) that allows BYE to try to support very old camera models that Canon no longer supports.

I have BYE installed in this folder -> C:\Program Files (x86)\BackyardEOSv3.2

In that folder are the Canon and Canon210 sub-folders. In those subfolders are 4 files (EDSDK.dll, EdsImage.dll, MLib.dll and Ucs32P.dll).

If those files are present on your system then the issue does not seem to be an installation issue with BYE, but perhaps you are missing some other files, like the Microsoft C++ Runtime Libraries that are required by the SDK. Here is a link to the latest version of these files. Microsoft calls them their C++ Redistributables.

https://docs.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170

Unfortunately Microsoft is not clear about which version (x86 or x64) you need to install in the case where you are running 64-bit windows, but the application is a 32-bit application as BYE is. Hopefully Admins can provide guidance.

One other comment...You must install BYE on a local hard drive that is always connected and always available. Also the BackyardTEMP folder must not be on a network drive, but also on a local, always connected, hard drive.