Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
I purchased Backyard Eos classic in October 2013. Since then I have reinstalled my laptop and lost the original install file. I got the latest 2015 trial version pf Backyard EOS a few minutes ago. In the original mail for my purchase in 2013 it says 'If you currently have BYE Trial click on the " i " icon in the upper right corner in BYE and enter your Classic key there.' however his does not seem to accept my purchased license key anymore?
Any help would be appreciated.
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