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Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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Trial serial number not working


bestgabe
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What version of BYN... full version number please; trial keys will only work with the latest version in most cases.

Validation errors are 99.99% keying error... please note that your identifier is case-sensitive and *must* be exactly as shown in your "My Purchases -> Orders" from the website.

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Yes what I did is last night download software from the link I got on my account, then copied the key on my purchases, and as identifier typed my user ID bestgabe. And it didn't work, the whole idea is I run a group here in las vegas and I want to make a review test on YouTube for all the in order to make them buy it because I heard great things about it to set and go.

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22 minutes ago, bestgabe said:

Personal computer and it says that serial number is not accepted what I will do is as soon as I get home I send a photo of the dialog that opens on the computer

DO NOT post it here with your key visible, this is a public forum!

Send it to support@otelescope.com.

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