Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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Ron Hillstromb
I had a problem night before last with EOS Utility interfering with BYEOS Ver 3 on my Surface Pro with Win 8.1. I had applied the upgrade to EOS Utility earlier in the day. When I plugged in the camera EOS Utility would automatically start up. I would exit it then start BYE. When I would try to connect, BYE would tell me that EOS Utility was running to close it then restart BYE. I checked and EOS Utility was closed and when I would restart BYE and try to connect I got the same message without connecting.
I looked at all options in EOS Utility menus but never found how to turn it off. I used Task Manager to close it even though it was in a standby mode.
Today a friend said he used MSConfig to turn off one of his autostart programs. I looked for MSConfig but the closest I got to that was System Config. In the Start Up section I found EOS Utility ready to launch. I clicked on it then clicked on the 'disable' box and found happiness.
Passing on a solution I found to what may become a problem for others.
During the same session I had another problem. I am using my 50D since my 7D is on the way to Canon and the 60Da is being pressed into service for my Wildlife photo trips. I am one of the few who use the noise reduction feature but during the session the countdown would start after the shutter closed on the 60 second light frame but within 5 seconds it would start to write the file to the storage area. I had terrible lights with a lot of noise.
That seems to be solved now that I have disabled EOS Utility. If I have problems later I will post again and have the logs available.
Ron
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