Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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gcwest
It was common, in the mid-80s, for software developers to use license mgmt that locked legitimate users from using their software. It turned out to be a "worst practice". I've since used hundreds of packages and BackyardEOS is the only one that asks me to re-validate my credentials when I run the program. I just drove hundreds of miles to a dark site and could not use the product because I could not remember, out of literally hundreds of programs and websites, what my username for BackyardEOS is.
Hey, I paid for the software and I should be able to use it. I feel like I should have taken the time to find a cracked serial number, then I could have used the program.
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