Jump to content

Canada's top-tier Telescopes & Accessories
Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
  • 0

Screen stays Red


Dennis_from_Hampshire
 Share

Question

 Windows 10 laptop.

The initial Loading screen is white. When I click on Daylight the screen remains Red.  When I click on the upper right corner X to close the program it floods the entire screen in Red.  I have to use Power Shutdown to clear the screen.  This has been a problem for the last 4 times I have tried to image.

Do I need to delete the files and reload?  Thanks.  Dennis

Dayligh-smallt.jpg

Loading.jpg

Link to comment
Share on other sites

2 answers to this question

Recommended Posts

  • 0

Please when you report an issue, always tell us what version of BYE you are using, the version is a 3 part dotted-decimal number like 3.2.2.

The BYE splash screen is always black and white. With the main screen you can switch between the selected Daylight color and Night Vision mode with the button that is to the left of the Setting button.

If other applications are also in Red and stay red when you exit from BYE, then it is possible that you have launched BackyardRED and that is the purpose of BackyardRED. It turns the entire screen reddish. It has controls to control the opacity of the red layer and to exit BackyardRED. See below:

image.png.475f9a9cf847edb1cb7689ddcb79529c.png

That slider is at the very top center of the screen and you can close it by clicking on the X.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share

×
×
  • Create New...

Important Information

This site uses cookies to offer your a better browsing experience. You can adjust your cookie settings. By closing this banner, scrolling this page, clicking a link or continuing to browse otherwise, you agree to the use of cookies, our Privacy Policy, and our Terms of Use