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BYE 3.1.2, Win 8.1 & EOS 450D - menu block


Jean

Question

Hello,

 

I have BYE installed on two PC's, one little laptop with a Win 8.1 standard OS for the fieldwork and one home PC with Win 7 pro. On the laptop I have the latest version of BYE (3.1.2) and on the PC I have the 3.0.3 version.

 

There is a weird issue regarding the combination of BYE 3.1.2 + OS Win 8.1 and the camera EOS450D. After connecting the camera to the system (via USB) and opening it in BYE everything goes well except that after the camera is disconnected from BYE and powered off, on switching the camera on the camera menu is not accessible any more.

 

It seems the camera stays in "BUSY" mode...

 

I first took out the battery and the little back-up battery, switched the camera on and let it in that state for aprox one hour, switched it OFF again, put both battery's back in, and switched the camera ON again, but the camera menu was still inaccessible...

 

It is by coincidence that I connected the camera to the PC and opened it into BYE 3.0.3 on win7 Pro OS. In a glimpse I saw the camera screen showing the "BUSY" state witch disappeared in a fraction of a second. After disconnecting the camera from BYE and disconnecting it from the PC, the camera menu was available again.

Has anyone had the same experience? Is it a known issue and if so can it be solved in a future version of BYE?

 

Best regards

Jean

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BUSY displayed on the camera LCD means it is connected to a PC for most models... therefor the camera is BUSY... not because it is doing something, but because it is connected to a PC.

 

It seems to me like you have an issue with connectivity, the USB port, cable, etc...  hard to know which one is the root cause.

 

Try another cable.

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All

 

I have been reading a lot on this forum just to try to learn from others problems. I have read about a lot of problems with the USB cable or the mini USB cable connector in the camera this could be the weak link.

my theory is that the connector on the camera is a  surface type mount on a circuit board and it doesn't take much to either crack/break the circuit board or the connection to it.

if this happens it could cause a intermittent problem and a costly repair.

 

My remedy to try to elevate the issue was to take two (one was not long enough) "Velcro type" cable ties and attached the USB cable to the camera to scope adapter

with some slack between the camera and the adapter for strain relief.

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Hello everyone,

 

Thanks guys for the suggestions! It's like a ghost problem...It disappeared all by itself so I imagine that the cause has to be found in the camera's usb connection. I was astrophotographing and it was freezing outside. So maybe the camera had some condensation at the inside when taking it out in the room ambient temperature. Maybe some condensation was on the camera's usb-plug and send a fault message that it was connected to an other (5V) USB port... it's only a guess of course. I tried several cables today and also the one I use in the filed but could not reproduce the problem. Maybe the next time I am out the problem will occur again. If that is the case I will open the camera at once to see if any condensation formed.

 

Best

Jean

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My remedy to try to elevate the issue was to take two (one was not long enough) "Velcro type" cable ties and attached the USB cable to the camera to scope adapter

with some slack between the camera and the adapter for strain relief.

Another "Strain Relief" is to acquire a Mini-USB2 Right-Angle Cable of the correct left/right orientation so that the USB Cable is routed UP the side of the DSLR toward the Camera Strap Hoop, where it can then be anchored rather solidly with Velcro or a Tiewrap...

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So, your camera showed BUSY even when nothing is connected to the USB port? But when you connected it to another PC, that went away?

 

If I understand what you have said, you may have a marginal USB connection on the camera or in your cables somewhere, since disconnecting the camera from the PC should immediately make the "BUSY" go away and restore local control of the camera.

 

Have you ever snagged or pulled the cable to put stress on the female mini USB connector in the camera?

 

Good luck with this issue!

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