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Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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License activation after upgrading to Pro


tommy7704
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Thomas,

The upgrade was from the Classic license to Premium license, not Pro and not version! The version is the software release number, like 3.2.2 for BYE.

When you upgrade your license, there is no need to download and install a new version of the software.

After you "purchase" a license in the O'Telescope store, it is immediately available from the My Purchases | Orders menu in the page header on this web site. Simply log in with the username that you were logged in with when you purchased the license. Then all you need to do is to Copy the new Premium license key to the Clipboard and paste it into the BYE or BYN license validation dialog.

You should know that BYE and BYN are two separate products and the licenses are NOT interchangeable, so you cannot use a BYE license with the BYN software or vice versa. I mention this because you posted to the General Forum without saying which product you are using.

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