Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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Tbear
I purchased the pro version of BYE and am using it with my brand new system consisting of a Celestron 9.25 CGEM II with a Canon M6 Mark II camera. Finally had a clear night for my first major outing last night. I nailed the goto and polar alignment, started off easy by taking several 1000 shot frames of the moon which came out great. Got cocky and figured I try Mars.
I set out to take several loops of Mars set at 1000 frames with 5x activated and showing on BYE. At some point during the loop, perhaps after a few hundred shots or so, the 5x screen when to 1x ( just a small dot left on the screen ). This happened several times as I tried again to capture Mars. I finally was able to get through a loop of about 500 shots without it happening, but I don't know what is causing the 5x to drop out. The camera can't be timing out because live view was still showing a 1x view. I turned the camera on and off and reconnected but it continued to happen randomly.
I couldn't find a thread in the forum about this; perhaps I'm the only one its happened to? ( although I didn't scroll through all 74 pages )
Any advice or help would be great.... All in all, for the first time out with the system it was incredibly successful for me, in part due to the guidance and good advice I have gotten here, so thanks to all that have answered my previous posts.
Ted
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