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Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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Trouble with Validation


Singer7h

Question

I purchased ($0.00) a license key for Backyard EOS trial edition, but when I enter it into the downloaded program, it gives me an error message:

License activation error!  Trial keys require Internet access and MUST use the latest release; make sure to download the latest release.  

I have downloaded setup-BackyardEOS-v3.2.0, but keep on getting the same message when I try to input my trial key.

The message I got with my trial key registration said 

1 x BackyardEOS 3.1 Trial Edition [OTL-BYE-T]

LICENSE KEY

which is not the latest version.  I don't know how this happened or whether it is affecting my ability to register the latest version.  Can you please help?

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