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Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
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Incorrect product key


Maestro

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Good day,

 

 

 

The product key supplied to me with the Trial version of Backyard Nikon is for v2.0 but the file that downloads is v2.1.0.

 

This is now giving me an error when trying to activate the product.

 

 

 

Please can you assist?

 

Many thanks, 

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It's not incorrect, try it, it will work.  I just did and it validated on the first try.

If you get an error it is because you are not entering your key/identifier correctly.  Use cut&paste directly from the website "My Purchases -> Orders" to prevent any and all keying errors.

Regards,

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