Jump to content

Canada's top-tier Telescopes & Accessories
Be as specific as possible when reporting issues and *ALWAYS* include the full version number of the application you are using and your exact *CAMERA MODEL*
NEVER POST YOUR KEY IN ANY PUBLIC FORUM, INCLUDING THE O'TELESCOPE SUPPORT FORUM ::: IF YOU DO YOUR KEY WILL BE DEACTIVATED WITHOUT NOTICE!
  • 0

cant get trial or full to activate.


tasd333
 Share

Question

  • Answers 3
  • Created
  • Last Reply

Top Posters For This Question

Popular Days

Top Posters For This Question

3 answers to this question

Recommended Posts

  • 0

Two separate errors...

1) No internet connection.

An Internet connection is required for the Trial license. This is to verify that the license is still valid. You can thank license cheaters who tried to extend their Trial license by setting their PC clock back.

2) Critical error with both the Trial and purchased (Classic or Premium) license

Can you provide more information? Including Camera model, BYE version number, Windows version, steps to reproduce the error and any error messages or popup windows that are produced.

Were any errors produced during the installation?

Link to comment
Share on other sites

  • 0
1 hour ago, tasd333 said:

I downloaded the trial version and used the activation key and identifier but had 2 separate errors,critical error,internet connection required.

I then purchased the full version and got a new key but all I get is critical error.

please help

If you purchased let's forget about any errors you got with the trial, it is just confusing for nothing.

This said, you're left with critical error with a purchase key?  Correct?  Please provide more info on the error?  A print screen of the error would help as I think this is not a BYE error per se but probably a .net error.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share


×
×
  • Create New...

Important Information

This site uses cookies to offer your a better browsing experience. You can adjust your cookie settings. By closing this banner, scrolling this page, clicking a link or continuing to browse otherwise, you agree to the use of cookies, our Privacy Policy, and our Terms of Use